Do I need tools to mount this product?
No, the tools needed are included when necessary.
I live in the U.S.A., what is the cost of shipping when I order an SP Connect item?
If your order is over $35, shipping is FREE! Shipping costs for lower order amounts are calculated and shown to you at the last checkout stage.
Which shipping carrier will be used?
Your order will be shipped via USPS. Orders are generally shipped within 72 hours after receiving the order. Orders placed on Friday, Saturday, Sunday, and public holidays are generally shipped by Tuesday or the second working day after the holiday.
What is the returns and refund policy in the U.S.A.?
We offer a 30 day money back guarantee policy. If you are not satisfied you are allowed to return your product for up to 30 days after purchase. There is also a 12 month warranty on all parts. If you want a refund or would like to return your item, send us an email to firstname.lastname@example.org. You can find our complete return policy here.