Shipping & Returns - FAQs
We provide FREE shipping using USPS First-Class Mail® for all orders within the continental United States including Hawaii. We currently do not ship to U.S. Territories. We also offer UPS Ground Delivery at the buyer’s expense.
Orders are generally shipped within 72 hours after receiving the order. Orders placed on Friday, Saturday, Sunday, and public holidays are generally shipped by Tuesday or the second working day after the holiday
Provide an address to where you are certain, that someone will be present to receive the delivery - it does not neccessarily have to be the address of your residence.
Please see our Shipping Costs page for the cost of shipping to your location.
To purchase our products outside of the United States, please contact the distributor in the appropriate country. You can find our distributor list in the ‘Distribution’ link at the bottom of the page under ‘Quick Links’ or by following this link: SP Connect International Distributors
- complete (including all parts)